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Frequently Asked Questions
Can you send me brochures of your programs?
Yes, just provide us with your name and mailing address and we will immediately send you our current brochures. You may contact us using the medium most convenient for you.
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What types of programs are available?
Currently, we offer Correspondence Courses, Seminars, and Travel Seminars. We hope to offer additional learning opportunities in the future.
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What is the difference between the Multi-Theme courses and the Single-Theme courses?
Multi-theme courses can be ordered as a complete set or by individual titles. The lessons in each set provide up-to-date reviews on information concerning a variety of topics selected for relevancy to current practice.
Each Single-Theme set consists of written lessons covering various aspects of the titled condition or disease.
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When I order a correspondence course, what will I receive?
You will receive your selected booklet with general instructions, statements of goals and objectives, author information, course outline, and a concise discussion. Each booklet will have 30 multiple-choice questions. You will also be provided with a blank answer sheet, a return envelope, and an evaluation form.
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How does the correspondence course program work?
The course study materials are designed to be read and studied by you. When you have completed your study, go to the blank answer sheet and provide the requested information.
Study each question and select the answer you believe to be correct. There is only one best choice for each of the 30 multiple-choice questions (except where otherwise noted). Using a pencil, blacken the space between the brackets that corresponds to your choice for each question. If you wish to change an answer, be sure to completely erase the incorrect mark.
After you have answered all questions, complete the evaluation form for the course. Then place the completed answer sheet and the completed evaluation form in the provided return envelope and return it to us.
When your answer sheet is received, it will be marked and returned to you. In this manner you will find out how well you did on the course. Successful completion of the course requires a score of 70% or better on the test at the conclusion of the text material. Upon successful completion of the course, you will receive a "Statement of Credit".
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When will I receive my continuing education credit for the correspondence courses?
Statements of Credit (formerly known as certificates) are mailed 2-5 working days after completion of a program, except during the university semester breaks and especially during the end of the calendar year when it may take 3-4 weeks. If it has been longer than four weeks, please do not hesitate to contact us.
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What happens if I fail a correspondence course test?
If you fail a test, you are allowed to take the test again as many times as you need until you pass with a 70 percent or better score, at no extra charge.
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I think there is an error on a course and/or test. What should I do?
If you have found an error, please contact us.
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What if I want a refund for a correspondence course?
Refunds will be made upon request AND return of the correspondence course(s). Refunds are not available after Continuing Education credit has been documented.
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Where and when are your seminars located?
Our Seminars are located in three major locations throughout the great state of Oklahoma: Weatherford, Oklahoma City, and Tulsa. We offer seminars in the Spring, Summer, and Fall at each of the locations.
We have held our popular Travel Seminars during the university’s spring break and fall break. Some of the favorite destinations have been Cancun, Las Vegas, Alaska, San Francisco, Hawaii, New Orleans, and many of the different Caribbean locations.
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Do Southwestern Pharmacy Continuing Education Programs have registration fees?
Fees vary and are provided with the program description information.
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How do I register for a program?
You may register for any of our programs by telephone, fax, e-mail or snail-mail. And to make it convenient for you, we accept VISA, MasterCard, and Discover in addition to checks and money orders made payable to Southwestern Pharmacy Alumni Foundation. Contact us anytime to register for any of our programs.
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How will I know if a program has been cancelled?
We have only cancelled a few programs since our inception in 1974. However, if cancellation is necessary, we will provide a voice message for you at 580-774-7197.
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Can I receive partial credit for a seminar if I can’t stay for the whole seminar?
Each day of a scheduled seminar is designed as a single continuing education program (except if otherwise noted) and may not be broken because of continuity and administration of the educational entity. The entire program must be completed to receive continuing education credit.
Many of our Seminars are scheduled during a weekend with a Saturday program and a Sunday program. You may register for either day or you may register for both days. If you register for only one day, you would receive continuing education for that one day. But, you cannot receive partial credit (e.g. 3 hours of a 7 hour program).
For our Travel Seminars, each session is designed as a single unit and may not be broken because of the continuity and the administration of the educational entity. The entire session must be completed to receive credit. Participants can attend the session(s) they want; however, credit will only be given for the session(s) that are attended and completed. Additionally, the registration fee is a flat rate and single session fees are not available for Travel Seminars.
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What if I need to cancel my seminar registration?
In order to cancel your registration for a seminar program and receive a full refund, you will need to contact us by the specified cancellation date of the scheduled seminar.
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If I cannot attend a program I am registered for, can I transfer my registration fee?
Generally, registration fees are transferable to other programs of equal value. Please contact us by the specified cancellation date of the scheduled seminar if you would like to transfer your registration.
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Who can I contact if I have a program idea?
You may contact the Continuing Education office anytime with your ideas.
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Where are you located?
We are located on the Southwestern Oklahoma State University campus (map) located in Weatherford, Oklahoma. The Continuing Education office is in the Pharmacy II (Annex) building on the corner of College and Bradley in Rooms 211 and 209. We invite you to visit us.
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What if I need extra continuing education Statements of Credit?
If you need extra Statements of Credit for additional states, most states will accept photocopies. If not, please contact us and we will provide additional Statements of Credit at no additional charge.
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What if I've lost my continuing education Statement of Credit?
Duplicate Statements of Credit (formerly known as certificates) can be issued in the case of a lost one. Please contact us when you need one issued to you.
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Do you accept Purchase Orders for payment?
Yes, we do accept purchase orders for payment of our Continuing Education Programs. Contact the Continuing Education office to get the information for your P.O. Please note that your Continuing Education credit will not be issued until payment has been received.
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How do I file a CE grievance with Southwestern Pharmacy?
A participant, sponsor, faculty member or other individual wanting to file a grievance with respect to any aspect of a Southwestern Pharmacy Continuing Education Program may contact the Director of Continuing Education in writing within 30 days of incident/activity generating the complaint. The complaint will be reviewed by the Director of Continuing Education and every effort will be made to resolve the problem of the complainant within 45 days of receiving the written statement. If the grievance is not satisfactorily resolved, the complaint will be forwarded to the Southwestern Pharmacy Alumni Foundation, Inc. Board of Directors for further review.
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What is a Statement of Credit?
A Statement of Credit is what ACPE formerly referred to as a certificate. ACPE Providers are asked to transition the documents from the term "certificates of credit" to the term "statements of credit". The term "certificate" is reserved for the ACPE certificate program standards.
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Who is ACPE?
The Accreditation Council for Pharmacy Education (ACPE) is the national accrediting agency for pharmacy continuing education. ACPE (www.acpe-accredit.org) assures the quality of continuing pharmaceutical education program by evaluating the providers of Continuing Education and by monitoring the quality of their educational activities.
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How do I know if the provider is an ACPE provider?
To determine if a provider of a continuing education program is an ACPE provider, look for the ACPE logo and the ACPE statement.
 The Southwestern Pharmacy Alumni Foundation, Inc. is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
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What do the numbers in the ACPE Universal Program Number represent?
The first 3 digits represent the original ACPE provider’s number; the next 3 digits represent the cosponsoring organization; the following 2 digits represent the year the program was developed; the subsequent 3 digits represent the sequential numbers for that year; the Format Designator is represented with an L (live offering), H (home study and other mediated offerings), and C (offerings which contain both live and home study or mediated components); and the final 2 digits represent the Topic Designators of 01 (drug therapy related), 02 (AIDS therapy related), 03 (law topics), and 04 (general pharmacy topics).
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If my state board requires that my continuing education courses be submitted, will Southwestern Pharmacy send my records to the state board or will I have to do it?
You are responsible for all interactions with your state board.
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What should I do with the CE Statement of Credit that Southwestern Pharmacy Continuing Education sends to me?
You should keep the Statement of Credit (formerly known as certificate) in your records at home. However, if you should misplace it, contact us. We are required by ACPE to maintain our records for five years.
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Can I receive continuing education credits for my state?
Although our programs are accepted for continuing education credit in the majority of the states, it is ultimately your responsibility to find out whether our programs will be acceptable for continuing education credits in your state. Our programs are acceptable with other state boards of pharmacy requiring continuing education by ACPE Providers.
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What are the CE requirements for my state?
We recommend that you contact your state pharmacy board (www.nabp.net) to find out your state’s CE requirements.
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What if I'm licensed in more than one state?
If you are licensed to practice pharmacy in more than one state that requires continuing education for re-licensure, Southwestern Pharmacy Continuing Education Programs will be acceptable in all states that recognize ACPE approved providers. Credits obtained at one activity will usually meet the requirements in multiple states.
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I'm a certified technician. Do you have any CE for me?
Search our programs for appropriate subject matter. The Pharmacy Technician Certification Board states you must earn your continuing education hours in pharmacy-related subject matter. Programs felt to be appropriate for CPhTs must pertain to the following topics: medication distribution and inventory control systems, pharmacy administration and management, calculations, programs specific to pharmacy technicians, interpersonal skills, organizational skills, pharmacy law*, pharmacology/drug therapy (*at least one contact hour in pharmacy law is required). Also, PTCB accepts Continuing Education documentation from educational organizations such as Southwestern Pharmacy. Let us know how we may serve you in obtaining your CPhT Continuing Education.
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Can your Continuing Education Programs be used by health care professionals other than pharmacists?
Our CE Programs are generally designed for the pharmacy profession but may also meet the continuing education requirements for other health care professionals. We recommend that you contact your appropriate health care profession board to find out your CE requirements.
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What if I haven’t found an answer to my question through the FAQs?
If you haven't found an answer to your question through these FAQs, feel free to contact us.
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